Kerbside Collections
From September 2025 If your property is located within the Serviced Inzone, your annual rates will include a kerbside collection charge. These collections are conducted by the Council's regional contractor, Veolia.
Kerbside-Collection-Zones(PDF, 360KB)
π Collection day calendar and map
π° Read about the waste collection changes coming in September 2025 (published 19 June 2025)
π For bin delivery and collection enquiries: contact hello@nwrrr.com.au or phone 03 6427 4646
Rethink Your Waste
π What’s in your bin?
Currently, everything in your red-lid bin goes to landfill, so the more we can divert to recycling, or FOGO, the better for the environment.
Small changes at home, like separating food scraps, recycling right, or avoiding waste altogether, make a big difference.
With the rollout of FOGO, we’re working towards 60% less waste going to landfill across the Cradle Coast.
π A-Z guide of what goes into which bin?
π Landfill diversion tracker
Collection Guidelines
Inzone Properties: from September 2025
-
Council supplies bins assigned to each property in the serviced Inzone.(outside of CBD)
-
Only these assigned bins per property may be placed out for collection.
-
Place bins at the kerbside, by 6:00 am on collection day or the night before.
-
Place bins 1m apart and clear of obstacles like cars, poles, and trees.
Important Safety Tips
- Bins should weigh no more than 50kg when placed out for collection.
- Pack waste loosely so bins can be emptied safely.
- Do not place sharp or hazardous items in bins, to avoid damage or injury.
- Let hot materials cool fully before placing them in the bin, to prevent fire hazards.
Bin Responsibilities
-
Keep your bins in good working order. If the lid, wheels, or axles are damaged, please report it to Veolia on (03) 6427 4646.
-
If your assigned bin was out at 6am, but not collected, please contact Veolia directly on (03) 6427 4646.
Need Bins?
- Lost your bin? If you’ve moved in and there’s no bin, check with your property manager or the previous owner first.
To purchase a replacement, complete the Wheelie Bin replacement form.
CBD properties
- Providing bins in the CBD are the responsibility of the business, for more details go to: CBD Waste Collections
Outzone - Excluded
Properties outside the defined boundary will not be serviced by Council, so there will be no kerbside collection charge on rates. Residents are encouraged to arrange private waste collection with a commercial operator (see below), or take their waste to the waste management centre, 100kg free to residents with ID.
Commercial Waste Operators
For additional landfill waste, recycling, paper, shredding, or cardboard collections, commercial waste operators provide flexible 240lt, or 660lt, skip collection options throughout the region.
- Tassie Waste | (03) 6433 1999
- Veolia | (03) 6427 4646
- JJ Richards | (03) 6341 2200
- Cleanaway | 13 13 39
- Waste Service Providers
Forms
Information
Waste Fees and Charges(PDF, 445KB)