Learn Digital Skills

Digital literacy is a life skill we need to talk to friends on social media, share our photos, shop online, apply for jobs, use electronic banking and fill in government forms.

If you haven't used a computer at school or work as an adult, or if you don't have access to a computer or the internet, there are support services available to help you gain access and learn digital skills. These services will help you become more confident and stay safe online, while also providing ways to build your digital skills so that you can help others.

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Digital Ready for Daily Life

Digital Ready for Daily Life Tas helps you get online safely and confidently so you can enjoy the opportunities digital tools and devices have to offer.  Follow along on facebook @digitalreadyfordailylife for useful tips.

Also check out these online resources that can help you get started with some digital basics.


Be Connected Network and Good Things Foundation Australia

The BeConnected learning website was created for the eSafety Commissioner and contains online courses to top up your skills at your pace: 


The Good Things Foundation which manages the BeConnected website has also compiled a library of learning resources. You may choose a subject you're interested in or search the full list of resources.

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Burnie Community House

24 Wiseman St, Shorewell Park
(03) 6433 3219


Office facilities: Photocopying / Printing / Phone service / Computer access available during business hours at no cost.

Computers for seniorsDo you need some help with learning how to use a computer? Book an appointment with Shandel on 6433 3219


Libraries Tasmania

30 Alexander St, Burnie
(03) 6477 7400


Libraries Tasmania have a great range of physical resources as well as eResources to help you learn, feel more confident, and have fun in this digital world.

1. Computers, Wifi and Tech Support at Burnie Library

  • Go to the library to use a computer and get online – it’s free. Just ask the library staff or volunteers for help.
  • You can also book online to use a library computer using your library membership card.
  • Use the internet for free.  The library has free Wi-Fi for you to use with your mobile or laptop.
    If you need help connecting to the Wi-Fi network, again just ask.

2. Get help to do things online

Do you need help using your device?  Library staff and volunteers can help you to use a laptop, iPad, or mobile to:

  • Fill in an online form
  • Open an email account or check your email
  • Watch movies and documentaries
  • Stream and download music
  • Create and format a document
  • Search online for a job
  • Help with MyGov app 
  • Using social media, gumtree and google photos
  • Researching your family history.


3. eResources

To grow your digital skills here are some things you can try with Libraries.tas.gov.au:


University of Tasmania

Cradle Coast Campus, 2/8 Bass Hwy, Burnie
(03) 6430 4949

UTAS welcomes students, staff and community visitors.There are many spaces to sit with access to wifi, including a central courtyard, outdoor seating, break-out / informal seating areas around the campus.

The Unity Public Café has beverages and light food options between 8.30am – 2pm, Monday to Friday.  Cradle Coast UniMap

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Burnie Council Digital Support

80 Wilson st, Burnie
03 6430 6700

Council provides free Wi-Fi in locations around the Burnie CBD, for tourists, visitors, shoppers and locals to access the internet look for BCC-Guest

If you need assistance with finding information, or using council’s digital services, Contact Council or visit us at 80 Wilson Street.


Devonport Online Access Centre

Level 1, paranaple centre 137 Rooke St, Devonport
0444 525 434
Devonport OAC (NWTas)

A community-managed service, supported by Libraries Tasmania.

For a small fee, staff and volunteers at the Online Access Centre can help you to:

  • Use your device, such as phones, tablets and digital cameras
  • Help with email
  • Search the internet
  • Use social media
  • Buying and selling online
  • Scanning and CD burning

The centre charges $5 for technology support up to half an hour, and $12 for training and support up to 2 hours.

Digital help sessions include:

  • Computer maintenance, such as updates and virus protection
  • Converting old media i.e. records, tapes and DVD to digital
  • Google maps and LISTmap
  • Online storage
  • Microsoft Office and Windows at $60 for 3 lessons
  • TasTAFE delivered programs such as Computer Foundations



If elegible you can get free NBN

School Student Broadband Initiative

Did you know? Eligible families can access 12 months of free NBN broadband, thanks to the ongoing rollout of theSchool Student Broadband Initiative(SSBI). The new National Referral Centre makes it easier easier for people in your community to apply.

To be eligible, a family must:

  • Have a child living at home and enrolled in an Australian school.
  • Be referred by a nominating organisation or self-nominate through the National Referral Centre
  • Have no active broadband service over the NBN network.
  • Live in a location where they can access a standard NBN service.

Learn more about how to access the School Student Broadband Initiative