CBD Collection Services
From September 2025 Ttere are three defined kerbside collection zones: CBD, Inzone and Outzone. View the map to confirm your locationKerbside Collection Zones
From February 2026, Council’s CBD waste collections will be managed by Veolia.
CBD Waste Collection
Collection day: Weekly on Tuesdays.
Place bins out by 6:00am, or the night before, to align with the regional service.
If your bin was presented on time but missed, please contact Veolia:
📞 (03) 6427 4646 📧 hello@nwrrr.com.au
CBD businesses can apply for:
Weekly Tuesday general waste collection
Weekly Tuesday cardboard collection
These services are included in your property rates. Once approved:
•You will receive bin ID stickers to confirm eligibility
• You will need to supply your own bins
Kerbside collection request
Need extra waste services? You can organise additional weekly collections through a private provider (see contacts below), or apply to Council for a fee-for-service option that’s invoiced monthly.
CBD Additional Waste Collection Application.
CBD Cardboard Collection
Weekly Tuesday CBD cardboard collections 4-7pm.
Registered CBD businesses may place out up to 2m³ of flattened, neatly stacked and secured cardboard.
Cardboard must:
• Be placed out after 2:30pm on Tuesday
• Be positioned in a safe, easy-access location
• Not obstruct pedestrian access
Please monitor your collection point, especially on windy days, to keep materials tidy and contained. These small steps help keep the CBD safe and welcoming for everyone.
CBD Recycling - By private arrangement
Recycling services such as office paper collection in the CBD are arranged privately with local waste operators.
Due to limited storage space in the CBD, the regional 3-bin fortnightly service (FOGO and recycling) isn’t available here at this stage. Council will cont to look at future options as part of the Urban Planning project.
Note: From September 2025 businesses outside of the CBD zone can access the regional fortnightly 3-bin kerbside service and the Council Cardboard collection outside of the CBD will cease. Extra waste, cardboard or recycling needs can be arranged directly with private operators.
Commercial Waste Collection Operators
For additional services such as landfill waste, recycling, paper shredding, or cardboard collections, commercial waste operators offer flexible skip collection options in 240L or 660L sizes throughout the region
- Tassie Waste | (03) 6433 1999
- Veolia | (03) 6427 4646
- JJ Richards | (03) 6341 2200
- Cleanaway | 13 13 39
CBD Urban Planning
Council recognises that bin placement and storage in the CBD present unique challenges. We invite CBD businesses to participate in a brief survey to identify their additional waste needs and current waste management challenges. The findings will be reviewed as part of urban redesign efforts.
CBD Waste Needs Survey